Manufacturers Warranty

Most products can be returned within 30 days as long as they are in their original packaging. After this period, please follow the instructions below.

A

AASTRA
• Phone sets: 1 year
1-800-574-1611

ACME
• Westcott scissors: 25 years
• Westcott trimmers: 1 year
1-800-265-2310

APOLLO
• Overhead projectors: 1 year
1-800-268-3447

B

BISSELL
• Vaccums: 1 year
• Carpet cleaners: 1 year
1-514-359-6787
Invoice required as proof of purchase

BLACK & DECKER
• All products: 1 year
1-514-359-6787
Invoice required as proof of purchase

BOND STREET
• Luggage: 1 year
1-514-832-1010

BROTHER
• Printers and multifunctions: 1 year, limited
• Fax: 1 year, limited
• Labellers: 1 year, limited
• Consumables: 1 year, limited
1-877-276-8437

BUGATTI
• Luggage: 1 year
1-514-832-1010

C

CANON
• Calculators: 1 year, limited, against manufacturer’s defects
• Printers: 1 year, limited, against manufacturer’s defects
• Fax : 1 year, limited, against manufacturer’s defects
• Cameras: 1 year, limited, against manufacturer’s defects
1-800-652-2666

COBRA
• Two-way radios: 1 year
1-773-889-3087

D

DAC
• Monitor risers: 1 year, limited
• Laptop stands: 1 year, limited
• Footrests: 1 year, limited
1-877-597-3261

DANBY
• Refrigerators: 1 year
• Dehumidifiers: 1 year
www.danby.ca

DAINOLITE
• Lamps: 1 year
1-905-564-1262

DAYRUNNER
• Bagages : 1 an, limitée
1-877-597-3261

DURABLE
• Badges, signage: 1 year
Contact your dealer directly

DYMO
• Labellers: 2 years, limited on LabelWriter; 1 year, limited on other labellers.
• Scales: 1 year, limited
1-800-668-4575
Invoice required as proof of purchase

E

ELMER'S
• X-Acto manual and battery sharpeners: 1 year
• X-Acto electric sharpeners: 2 to 10 years
1-800-984-0401

ENERGIZER
• Batteries: 10 years, limited
1-800-383-7323

EPSON
• Ink jet cartridges: 90 days
• Projectors: 2 years
• Projector lamps: 90 days
1-800-463-7766

F

FELLOWES
• Binding and laminating machines: 2 years
1-877-597-3261
• Shredders: up to 3 years, according to the model
1-800-665-4339 #8187

FLOORTEX
• Matting: 1 year
1-416-236-0776

FUJITSU
• Scanners: 1 year, limited
1-800-263-8716

G

GENICOM
• Printing ribbons : 1 year
1-800-436-4266

GLOBAL
• High storage unit: 20 years on locks and slides
• Seating: 3 years on upholstery, 5 years on casters, air cushion valve, base and arms
• Ionic desk: 5 years with proof of purchase
1-877-597-3261

GLOBE
• Lamps: 1 year
• Bulbs: 30 days
1-450-686-9797

H

HAMILTON BEACH
• Coffee makers: 1 year
1-877-360-2552

HEWLETT PACKARD
• Data cartridges: lifetime, limited
• Ink jet cartridges: 6 months from install date, limited
• Laser printers and multifunctions: 1 year for exchange or repair
• Laser drum kits: 90 days from date of purchase, against manufacturer’s defects
• Laser fusers and transfer kits: 90 days from date of purchase (some conditions apply)
• Toner cartridges: 90 days from date of purchase, against manufacturer’s defects
1-800-474-6836
Invoice required as proof of purchase

HOLIDAY
• Luggage: 1 year
1-819-419-0404

I

IBM
• Toner cartridges: 90 days
1-877-597-3261

IMATION
• Data cartridges: lifetime
• USB flash drives: 5 years
1-800-351-8186
Invoice required as proof of purchase

INVECO
• Storage units: 1 year
1-877-597-3261

K

KENSINGTON
• Computer accessories: 1 to 5 years, against manufacturer’s defects
1-800-268-3447

KEURIG
• Coffee brewers: 1 year
1-800-561-4178

KINGSTON
• USB flash drives, memory cards: 5 years
1-800-361-2568

KONFTEL
• Conference phones : 2 years, limited
1-866-606-4728

L

LEXMARK
• Consumables: 90 days
• Printers: 90 days
1-800-539-6275
Invoice required as proof of purchase

LG
• Monitors: 1 year, limited
1-888-542-2623
Invoice required as proof of purchase

LOGITECH
• Hardware: up to 3 years, limited
1-866-934-5644

M

MANCINI
• Luggage: 1 year
1800-276-8346

MEMOREX
• DVDs, hard drives: 5 years
• USB flash drives: 5 years
1-877-363-6673

MICROSOFT
• Hardware: up to 3 years, limited
1-877-568-2495

O

OFFICE STAR
• Furniture: 5 years, limited
1-905-761-1296

OFFIX
• Toner, ink jet and fax cartridges: 2 years
• Others: 1 year
1-877-597-3261

OKI
• Toner cartriges: 1 year
1-800-OKIDATA (654-3282)

P

PANASONIC
• Phones, headsets: 1 year
• Microwave ovens: 1 year
• Clock radio: 2 years
1-800-561-5505
• Panaboard: 1 year
1-800-726-2797
Invoice required as proof of purchase

PHILIPS
• Dictation equipment: 1 year, limited, against manufacturer’s defects
1-855-239-6646

PLANTRONICS
• Headsets, amplifiers: 1 year
• Phone accessories: 1 year
1-800-544-4660
Invoice required as proof of purchase

PROCTOR SILEX
• Coffee makers, toasters: 6 months
1-877-360-2552

Q

QUARTET
• Boards and accessories, projection screens, multimedia carts: 1, 2, 5 and 25 years
1-800-268-3447

R

RAPID
• Staplers: 1 to 5 years
1-800-263-6105 #4295

ROYAL SOVEREIGN
• Cash management: up to 3 years, limited
• Microwave ovens, refrigerators: 18 months
• Heaters, fans, dehumidifiers : 1 year
1-866-961-6673

RUBBERMAID COMMERCIAL PRODUCTS
• Commercial products: 1 year from date of purchase
1-800-998-7004

R

SAMSUNG
• Toner and fax cartridges: 1 year
1-800-749-0205
Invoice required as proof of purchase

SANITAIRE
• Vaccums : 2 years on parts and labour on Sanitaire upright and canister vaccums
1-800-282-2886

SENTRY
• Storage units: 1 year
• Security: 1 year, limited, against manufacturer’s defects
1-877-597-3261

STAR QUALITY
• Furniture: 5 years, limited
1-416-741-8000

SWINGLINE
• Electric punches: 1 year, limited, under normal usage
• Electric staplers: 1, 2, et 5 ans, limited, under normal usage with recommended Acco brand staples
• Heavy-duty 3-hole punches: lifetime, limited, under normal usage
• Heavy-duty staplers: lifetime, limited, under normal usage with recommended Acco brand staples
• Shredders: 2 years on machines
• Binding and laminating machines: 2 years, under normal usage
1-800-268-3447

T

TARGUS
• Laptop bags: lifetime, limited
1-888-827-4877 #245

V

VICTOR
• Calculators: 3 years, limited
1-800-628-2420

X

XEROX
• Toner and ink jet cartridges: 1 year
1-800-835-6100